Privacy policy

See below for our privacy policy. Is your question not here? Our customer service is 24/7 available to answer all your questions.

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In connection with the creation, completion, translation, and return of a purchase agreement based on these terms, the provider collects, stores, and processes data in accordance with legal requirements. The provider will not disclose any personal data of the customer to third parties unless legally obligated to do so or if the customer has given explicit prior consent. If third-party service providers are involved in the processing of operational tasks, the provisions of the Federal Data Protection Act will be observed.

Customer data submitted as part of an order will be used exclusively for communication and contract fulfillment, and only for the purposes for which the data was provided. Data will be shared only with the shipping company responsible for delivering the goods. Payment data will be forwarded to the financial institution handling the payment. Due to statutory commercial or tax-related retention periods, certain data may be stored for up to ten years.

When visiting the provider’s online shop, anonymized data, such as IP address, date, time, browser type, operating system, and pages visited, may be recorded. This data does not identify the customer personally.

Upon request, personal data will be deleted, corrected, or blocked in accordance with legal regulations.

Customers may request free information about all personal data stored about them.

For questions or requests regarding the deletion, correction, blocking, collection, processing, or use of personal data, the customer may contact the provider.